Frequently Asked Questions

Everything you need to know about shopping at Reformers Bookshop

What are your shipping rates and delivery times?

We offer standard and express shipping options. Standard shipping typically takes 3-7 business days, while express delivery arrives within 1-3 business days. Rates are calculated at checkout based on your location.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments to ensure the perfect fit.

What is your return policy?

We accept returns for unworn items with original tags within 30 days of delivery. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans like Afterpay and Klarna.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.